To better understand the market and user needs, I implemented a user research strategy based on in-depth exploratory interviews.
I carried out a qualitative study on the basis of 25 interviews with employees of all company sizes.
With the aim of improving or finding new levers for product acquisition and activation in order to increase the rate of employee engagement on the platform.
We built a strong User Journey Maps with all insight.
Moreover the results were rich in learning and allowed us to pose 4 types of user personas.
The pragmatic, need to find value of his engagement.
The new employee, need to follow the movement of his pears.
The activist, will be ambassador of his engagement.
The curious, will be follow the movement to be part of the experience.